Privacy Policy

Superstar Beverages India (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (“Platform”).

By using our Platform, you agree to the practices described in this Privacy Policy.

 

1. Information We Collect

We collect the following categories of data to deliver and improve our services:

a. Personal Information

• Name

• Mobile Number (verified via OTP)

b. Location Data

• Precise location (to enable accurate delivery services)

c. Financial & Transactional Information

• Purchase history

• Order details

Note: Payment processing is securely handled via third-party gateways (Razorpay). We do not store your card or banking details.

d. App Activity

• App interactions

• Browsing behavior within the app

e. Device & Technical Information

• Device ID

• Device type, OS version

• Push notification tokens

 

2. How We Use Your Information

We leverage collected data to drive operational efficiency and user experience:

• Order processing and delivery fulfillment

• Account authentication (OTP verification)

• Customer support and issue resolution

• Sending order updates and transactional alerts

• Personalized marketing and promotional campaigns

• App performance monitoring and analytics

• Fraud prevention and platform security

 

3. Data Sharing & Disclosure

We follow a minimal and controlled data-sharing approach:

We DO NOT sell your personal data.

 

We may share data only in the following scenarios:

• Service Providers:

  • Payment processing (Razorpay)

  • Analytics tools (for app performance and usage insights)

  • Push notification services

• Legal Compliance:
  When required under applicable laws or government requests

• Business Protection:
  To enforce our Terms or prevent fraud and abuse

 

4. Data Security

We implement industry-standard safeguards:

• Data encryption during transmission (HTTPS/SSL)

• Secure authentication mechanisms (OTP-based login)

• Restricted access to sensitive information

While we strive for maximum security, no system is completely foolproof.

 

5. Data Retention

We retain your data:

• As long as your account is active

• As required for legal, tax, and compliance obligations

• As necessary to resolve disputes and enforce agreements

 

6. Your Rights & Choices

You have full control over your data:

• Access & Update: Modify your details within the app

• Opt-Out: Disable marketing communications in app settings

• Data Deletion: Request account and data deletion by contacting support

📩 Email: admin@superstarbeveragesindia.com

 

7. Communication Preferences

By using the Platform, you consent to receive:

• Transactional notifications (orders, delivery updates)

• Promotional messages (offers, campaigns) via:

  • SMS

  • WhatsApp

  • Push notifications

You can opt out of marketing communications anytime.

 

8. Children’s Privacy

Our Platform is intended only for users 18 years and above. We do not knowingly collect data from minors.

 

9. Third-Party Services

Our Platform may integrate third-party services (e.g., Razorpay, analytics providers). These services operate under their own privacy policies, and we are not responsible for their practices.

 

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted within the app with a revised “Last Updated” date.

Continued use of the Platform implies acceptance of the updated policy.

 

11. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes shall fall under the jurisdiction of courts in Hyderabad, Telangana.